Makutu’s Island Privacy Policy

Effective Date: 03.27.2026

INTRODUCTION

Makutu’s Island (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our digital services, or engage with our business.

Our digital services include:

  • Our website www.makutusisland.com
  • Online booking, waivers, and reservation systems
  • Email, SMS, and marketing communications
  • Social media pages and advertisements

By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services or provide personal information.

This Privacy Policy applies only to Makutu’s Island and not to third-party websites or services.

TYPES OF INFORMATION WE COLLECT

We may collect information that identifies or relates to you (“Personal Information”), including:

Personal Information Categories

  • Identity Data: Name, date of birth (including child’s birthday), and related identifiers
  • Contact Data: Email address, phone number, mailing/billing address
  • Transaction Data: Purchases, party bookings, memberships, payment details
  • Technical Data: IP address, browser type, device type, location data
  • Profile Data: Preferences, login info, survey responses, feedback
  • Usage Data: Website activity, pages viewed, time spent on site
  • Marketing Data: Preferences for receiving promotions and communications

We may also collect aggregated or anonymized data that does not directly identify you.

We do not intentionally collect sensitive personal data such as health, religion, or biometric data.

HOW WE COLLECT YOUR INFORMATION

We collect information in several ways:

1. Information You Provide

You may provide information when you:

  • Book a birthday party or event
  • Purchase admissions, memberships, or promotions
  • Complete waivers
  • Sign up for emails or SMS alerts
  • Contact us or submit inquiries
  • Enter promotions or surveys
  • Apply for employment

2. Automatic Collection

We may automatically collect data through:

  • Cookies and tracking technologies
  • Analytics tools (such as Google Analytics)
  • Website activity tracking

3. Third-Party Sources

We may receive information from:

  • Payment processors
  • Marketing platforms
  • Social media platforms
  • Analytics providers

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process bookings, waivers, and purchases
  • Manage your account and reservations
  • Communicate with you (confirmations, reminders, updates)
  • Send promotions, offers, and newsletters
  • Improve our website and customer experience
  • Conduct analytics and marketing
  • Ensure safety, security, and fraud prevention
  • Comply with legal obligations

HOW WE SHARE YOUR INFORMATION

We may share your information with:

Service Providers

Third parties that help operate our business, including:

  • Payment processors
  • Booking/waiver platforms
  • Email and SMS providers
  • Marketing and advertising partners
  • IT and website hosting services

Business Transfers

If Makutu’s Island is sold or reorganized, your information may be transferred.

Legal Requirements

We may disclose information if required by law or to protect our rights, safety, or property.

With Your Consent

We may share information when you give us permission.

Public Content

If you post reviews, photos, or testimonials, they may be publicly visible.

COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember preferences
  • Analyze usage
  • Support marketing efforts

You can disable cookies in your browser, but some features may not function properly.

We may also use tools like Google Analytics to understand user behavior.

DO NOT TRACK

Our website may not respond to “Do Not Track” browser signals.

DATA SECURITY

We use reasonable safeguards (encryption, secure servers, restricted access) to protect your information. However, no system is 100% secure.

If you believe your information has been compromised, please contact us immediately.

DATA RETENTION

We retain your information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes

You may request to update or delete your information by contacting us.

YOUR PRIVACY RIGHTS (CALIFORNIA & OTHER STATES)

Depending on your location, you may have rights to:

  • Access your personal information
  • Request deletion
  • Request correction
  • Opt out of certain data sharing

To exercise your rights, contact us at:
fun@makutusisland.com

We will not discriminate against you for exercising your rights.

CHILDREN’S PRIVACY

Makutu’s Island is a family-focused business. We may collect limited information about children (such as name and birthday) provided by a parent or guardian for bookings and services.

We do not knowingly collect personal information directly from children under 13 without parental involvement. If we become aware of such data, we will delete it.

SMS & MARKETING COMMUNICATIONS

If you opt in to SMS or email marketing:

  • You may receive promotions, reminders, and updates
  • Message frequency may vary
  • Standard message/data rates may apply

To unsubscribe:

  • Reply STOP to SMS messages
  • Click unsubscribe in emails

We do not sell your phone number or SMS consent data.

UNITED STATES USE

Our services are intended for users in the United States. Your information will be processed and stored

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted with a new effective date.